Shipping policy

Shipping Address & Responsibility Clause

Orders are shipped to the address provided at the time the order is placed. It is the customer’s responsibility to ensure all shipping details are accurate before completing checkout.

If an order has not yet been shipped, customers may contact us at info@quitk.com to request an address update. Once an order has been processed and shipped, we are no longer able to make changes. At that point, any address updates must be handled directly with the shipping carrier.

QuitK is not responsible for delays, losses, or delivery issues resulting from incorrect or incomplete shipping information provided by the customer at checkout.

If a package is marked as “Return to Sender” in the carrier’s tracking system and is returned to us, we will reship a replacement order to the correct address once confirmed.

Shipping Times

Product will ship within 1 business day of order. Orders deliver within 3-6 business days or so. Orders placed after 3PM PT on Friday through Sunday will ship on Monday. After your order ships out, delivery time can vary based on your shipping method:

• GROUND SHIPPING: Delivery in 5-7 business days, via multiple carriers and last leg delivery via USPS.
• EXPEDITED SHIPPING: Delivery in approximately 2-4 business days after your order ships out, via UPS. The delivery date cannot be guaranteed with expedited shipping but will be faster than ground shipping.
• ALL ORDERS OUTSIDE THE UNITED STATES: QuitK is not responsible for customs, duties, and taxes imposed on the package. The recipient must pay those.